Big Data\\Data Mining & Customer Relationship Management

Any topic that combines between Big Data\\Data Mining PLUS Customer Relationship Management. For example: Using Data Mining Techniques for Improving CRM or something like that.

The Dissertation shouldn\’t need to be a pure technical regarding Data Mining or Big Data, however these topics should be presented from a managerial or Business perspective.

Most importantly, these questions and the whole dissertation should be extremely specific and exhaustively focus only on a few issues.

The references should be up-to-date and new ones, from 2013-2014 !!! Not older than that! and please include as many references as you can!